Terms of Service

Last updated: 5 July 2026

These Terms of Service ("Terms") govern your access to and use of the Staxy website at staxy.app, the Staxy applications for web, iOS, and Android, and the related services (together, the "Service"). By creating an account or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are

The Service is provided by Georgii Polianskii, acting as a registered Private Entrepreneur (individual entrepreneur) under the laws of the Republic of Armenia, registration No. 20298661, State Register of Legal Entities, Ministry of Justice of the Republic of Armenia ("we", "us", "our"). You can contact us at support@staxy.app.

2. Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent that you are at least 16 years old and that you have the legal capacity to enter into these Terms. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

3. The Service

Staxy is a software-as-a-service application that helps you keep a catalogue of your infrastructure resources, such as servers, domains, certificates, databases, storage, DNS, mailboxes, SaaS subscriptions, and IP addresses, together with their renewal dates and costs, and reminds you of upcoming renewals. The Service is offered on a free tier and on a paid "PRO" tier with additional capacity and features, as described within the Service.

The Service includes an optional encrypted vault in which you may store secrets such as credentials, SSH keys, and IP addresses. This data is encrypted on your device under a key derived from your master password. We never have access to that key and cannot read, recover, or reset the data stored in the vault. You are solely responsible for remembering your master password; if you lose it, the data in your vault cannot be recovered.

4. Geographic availability

The Service is intended for a global audience, with the exceptions set out in this Section. We do not offer the Service in, and you may not access or use it from or on behalf of any person or entity located, organised, or ordinarily resident in, the following countries and territories: the Russian Federation, the Republic of Belarus, Ukraine, Afghanistan, Cuba, Iran, North Korea, Syria, and mainland China; and any other country, territory, or region that is subject to comprehensive sanctions, embargoes, or export restrictions of the European Union, the United States, or the United Kingdom, or in which our distribution platforms or payment providers do not permit the Service to be offered.

We may enforce these restrictions by technical means, including network-level geographic blocking, and we may refuse, suspend, or terminate access where we reasonably believe it originates from, or is provided for the benefit of a person in, a restricted country or territory. The list above may change as sanctions regimes and our business decisions change; the current version of these Terms always states the applicable list.

You must not use VPNs, proxies, false location or identity information, or any other means to circumvent a geographic, payment, or sanctions restriction. You represent that you are not subject to sanctions and are not listed on any applicable sanctions list, including the OFAC Specially Designated Nationals list, the EU consolidated sanctions list, and the UK sanctions list. You are responsible for complying with the laws applicable to you, including export-control and sanctions laws.

5. Your account

To use most features of the Service you must create an account. Authentication is provided through our authentication provider; you are responsible for maintaining the confidentiality of your sign-in credentials and for all activity that occurs under your account. You agree to provide accurate information and to keep it up to date, and to notify us promptly of any unauthorised use of your account. We may suspend or terminate accounts as described in Section 14.

6. Acceptable use

You agree not to:

use the Service in violation of any applicable law or regulation;
access, tamper with, or use non-public areas of the Service or our systems without authorisation;
probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measure. If you believe you have found a security vulnerability, report it to legal@staxy.app instead of exploiting or publicising it;
interfere with or disrupt the integrity or performance of the Service or its users, including by transmitting malware, mounting denial-of-service attacks, or placing an unreasonable load on our infrastructure;
circumvent, or attempt to circumvent, rate limits, plan limits, free-tier limits (including by creating multiple accounts), or any technical restriction of the Service;
create accounts by automated means, or sell, transfer, or share an account other than as intended;
impersonate any person or entity, or misrepresent your affiliation with any person or entity, including in communications with our support;
scrape, harvest, or use automated means to access the Service except through interfaces we provide for that purpose, and not use the Service or access to its non-public elements to build a competing product;
resell, sublicense, rent, or commercially exploit the Service without our prior written consent;
use the Service to store or transmit content that infringes the rights of others or that is unlawful;
initiate payment disputes or chargebacks in bad faith, or abuse refund, support, or reporting processes;
harass, threaten, or abuse our staff or other users.

We may investigate suspected violations. A material or repeated violation of this Section may lead to immediate suspension or termination of your access under Section 14, without refund of prepaid amounts to the maximum extent permitted by applicable law, and you are responsible, to the extent provided by applicable law and Section 13, for damage caused to us or to third parties by your violation. We may report unlawful activity to law-enforcement or other competent authorities and cooperate with their investigations.

7. Subscriptions, billing, and refunds

Paid plans are offered as subscriptions. Prices are displayed within the Service before you purchase and are set by the platform through which you buy.

How purchases are processed. Purchases are processed by the app store through which you obtain the application (the Apple App Store or Google Play) or, for web purchases, by Polar (Polar Software, Inc.) acting as Merchant of Record. We do not process card payments ourselves and do not receive your card details.
Auto-renewal. Subscriptions renew automatically for successive periods at the then-current price until cancelled. To avoid renewal, you must cancel before the end of the current period.
Managing and cancelling. You manage and cancel your subscription through the platform on which you purchased it: the Apple App Store, Google Play, or the account management link provided for web purchases. Cancellation takes effect at the end of the current billing period, and you retain access to the paid features until then.
Refunds. Because purchases are processed by the app stores and by Polar as Merchant of Record, refunds are handled by those providers in accordance with their respective policies. We do not process refunds directly. To request a refund, use the refund process of the store or platform through which you purchased. Full details, including your statutory right of withdrawal and how to request a refund through each platform, are set out in our Refund Policy at staxy.app/legal/refunds.
Taxes. Applicable sales taxes or VAT are determined and collected by the app store or Polar as Merchant of Record.

If you are a consumer in the European Economic Area or the United Kingdom, you have a statutory right of withdrawal of 14 days for distance contracts. By starting your subscription you expressly request that we begin supplying the Service during the withdrawal period. For any digital content supplied immediately, you acknowledge that you lose your right of withdrawal once supply begins. For the ongoing service element, if you withdraw within the 14-day period, any refund is reduced by a proportionate amount for the service already supplied up to the moment of withdrawal. This does not affect any mandatory consumer rights that cannot be waived.

8. Additional terms for app store distribution

These Terms are concluded between you and us only, and not with Apple or Google. The following applies where you obtain the application from an app store.

Apple App Store. You acknowledge that Apple has no obligation to furnish any maintenance or support for the application, and that Apple is not responsible for any product warranties, claims of product liability, claims that the application fails to conform to legal requirements, or third-party claims that the application infringes intellectual property rights; such matters are our responsibility to the extent provided in these Terms and by applicable law. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and that you are not on any U.S. Government list of prohibited or restricted parties.
Google Play. Your use of the application obtained from Google Play is also subject to the Google Play Terms of Service.
Auto-renewable subscriptions purchased through an app store are subject to that store's subscription rules, including how renewals and cancellations are managed within your store account.

9. Your content

As between you and us, you retain all rights in the content and data you submit to the Service, including your catalogue and the data you store in the vault ("Your Content"). You grant us a worldwide, non-exclusive licence to host, store, process, and transmit Your Content solely to the extent necessary to operate and provide the Service to you. You are responsible for Your Content and represent that you have the necessary rights to submit it. You can export Your Content and delete your account at any time through the Service, as described in our Privacy Policy.

10. Intellectual property

The Service, including its software, design, and trademarks, is owned by us and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose in accordance with these Terms. You may not copy, modify, distribute, sell, reverse engineer, or create derivative works of the Service except to the extent this restriction is prohibited by applicable law.

11. Privacy

Our processing of personal data is described in our Privacy Policy, available at staxy.app/legal/privacy, which forms part of your relationship with us. Please review it to understand how we handle your data.

12. Service availability, warranties, and liability

Availability. We aim to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted or error-free. We may modify, suspend, or discontinue features of the Service, and we will give reasonable notice of material adverse changes where practicable.

Disclaimer. To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Service is a record-keeping and reminder tool; you remain responsible for your own infrastructure, renewals, and backups, and you should not rely on the Service as your sole means of tracking critical deadlines.

Reminders and notifications. Renewal reminders and other notifications (by email, Telegram, push, or any other channel) are provided on a best-effort basis as a convenience. Their delivery and timing depend on third-party networks and providers, on your device and notification settings, and on the accuracy and completeness of the data you enter, and are not guaranteed. You remain solely responsible for tracking, renewing, and paying for your own infrastructure, domains, certificates, and subscriptions. To the maximum extent permitted by applicable law, we are not liable for any consequence of a missed, late, or unpaid renewal or of any other missed deadline — including an expired domain, certificate, server, or subscription, loss of access, loss of data, or loss of revenue — even where a reminder was not generated, was not sent, was delayed, or was not received.

Your data; no advice. The figures the Service shows (costs, totals, currency conversions, renewal dates) are derived from the data you enter and from third-party exchange-rate sources, and may be inaccurate, incomplete, or out of date. They are informational only and are not financial, tax, or professional advice. Verify critical information against your providers' own records.

Limitation of liability. To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Service will not exceed the greater of the amounts you paid to use the Service in the 12 months preceding the event giving rise to the claim, or fifty euros (EUR 50). Nothing in these Terms excludes or limits our liability where it cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud, or for any mandatory liability to consumers.

13. Indemnification

If you are a business user, or to the extent permitted by mandatory consumer law where you are a consumer, you agree to indemnify and hold us harmless from and against any claims, damages, losses, and reasonable costs (including legal fees) brought by a third party or a competent authority to the extent arising out of Your Content, your use of the Service in violation of these Terms, or your violation of applicable law, including sanctions and export-control law. We will notify you of any such claim and may participate in its defence. This Section does not apply to the extent a claim results from our own breach or fault.

14. Suspension and termination

You may stop using the Service and delete your account at any time through the Service. We may suspend or terminate your access if you materially breach these Terms (including Sections 4 and 6), if required by law, or to protect the Service or other users, and we will give notice where reasonable. On termination, your right to use the Service ends; you may export Your Content beforehand, and we will delete or anonymise your data in accordance with our Privacy Policy, subject to retention required by law. Provisions that by their nature should survive termination, including Sections 9, 10, 12, 13, 16, and 17, will survive.

15. Changes to these Terms

We may update these Terms from time to time. Each version is published as an immutable, dated version, and the current version is always available within the Service. Where changes are material, we will give you reasonable advance notice, typically at least 30 days, by email or through the Service. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you should stop using the Service and may delete your account.

16. Governing law and disputes

These Terms are governed by the laws of the Republic of Armenia, without regard to conflict-of-law rules. If you are a consumer habitually resident in the European Economic Area or the United Kingdom, you also benefit from the mandatory consumer-protection provisions of the law of your country of residence, and nothing in these Terms deprives you of the protection those provisions afford.

Before bringing any formal claim, please contact us at support@staxy.app so that we can try to resolve the matter informally. If the dispute cannot be resolved, it will be subject to the competent courts of the Republic of Armenia, except that, if you are a consumer, you may bring proceedings in the courts of your country of residence where mandatory law so provides. Nothing in this Section requires a consumer to arbitrate or to waive participation in collective proceedings where such a waiver is unenforceable.

17. General

These Terms, together with the Privacy Policy, the Cookie Policy, and the Refund Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject. If any provision is held to be unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for any failure or delay in performance caused by events beyond our reasonable control. We may provide notices to you by email or through the Service, and you consent to receiving communications electronically.

18. Contact

Georgii Polianskii (Private Entrepreneur) Republic of Armenia Email: support@staxy.app